2013年09月04日
au XPERIA Eメールアプリが起動しない!!

よわった・・・

昼間電話して切った後にね
突然、『問題が発生したため、Eメールを終了します』って出たんですよ
androidが誤動作してるんかや??って思ったんですけど
夜、メール見ようと思ったらまったく同じ
なので、ネットで調べたら、まったく同じ現象が出てて
問題が発生したため、Eメールを終了します。
やべって思ってサポセンの157へ電話したんですよ
まず1回目
ブラウザの履歴をクリアしてください それでもだめなら不要なアプリを削除
してくださいって言うのでその通りにやってもダメ
2回目
Eメールアプリを強制終了させて、それでもだめならICカードを差し込みなおしてください
っていうので、その通りにやったけどダメ
3回目
1回目/2回目の方法でダメなら手は尽くしたと思うんですけど
それでも、いろいろアプリが起動してると思いますがそれをはじから止めて
ください っていうのでそれも試したけどダメ
最後の手段 というか、上のURLにも出てるけど どうもメールを消さないとダメ
(思うにメールが壊れて読み込めない???)
みたいでその方法も来たんだけどね
一応メールをバックアップ取ってくださいっていうのでバックアップを取ろうとしたら・・・

そもそもバックアップはEメールアプリを起動しないとできないらしく・・・・

だから! そのEメールが起動できないんだって

サポセンは20時までなので明日また聞いてやってみます。
と言うことで、すいません
おいらに用事のある時はショートメールか電話でお願いします

2013/9/8 追記です 解決しました
解決までの障害発生から自分での障害調査記事です
1.問題発生
2.いろいろ調査
3.スマホ初期化してテスト
4.問題解決!!
Andoroidでの正しいアプリの終了の仕方
ハードディスク増設大作戦 その2!
ハードディスク増設大作戦!
扇風機
Panasonic HX-A100 ウェアラブルカメラ
ウェアラブルカメラ Panasonic HX-A100
ハードディスク増設大作戦 その2!
ハードディスク増設大作戦!
扇風機
Panasonic HX-A100 ウェアラブルカメラ
ウェアラブルカメラ Panasonic HX-A100
Posted by だいごろう at 21:13│Comments(1)
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Posted by FelixVom at 2017年10月11日 22:44